Enterprise Voice Broadcast makes mobile marketing and mass notifications simpler than ever. With automated voice technology helps you reach out in multiple languages. With automated call distribution, you can send a message to thousands of customers, clients or employees. Voice messaging is effective for appointment reminders, service notifications, event invitations and more.
Key Features of Voice BroadcastingMessage personalization with text-to-speech
Personalize your voice broadcasts for each recipient by having the text-to-speech feature insert their name, company, account balance, or any other information you want in the voice notification.Interaction with IVR
Use outbound IVR to add interactive functionality to your voice notifications to collect information or tailor specific messages based on responses.Complete scheduling control
Get complete control over when to schedule voice blasts, how quickly to send out voice notifications, and when to pause your voice broadcast campaigns.Live transfers
Give voice broadcast recipients the option to be transferred directly to a live agent to confirm or update an appointment, place an order, or any other activity.
Customize your voice notifications with two messages: one for when a live person answers the phone, and an alternative for when the call goes to voicemail.Real-time reporting
Why wait to receive reports from an account manager? Access real-time voice notifications reports on your voice blast campaigns online whenever you want.100% on-time delivery guarantee
When you have a scheduled voice notification broadcast, you should expect it to go out on time. We stand behind our 100% on-time delivery guarantee or your calls are free.
Voice Broadcasting Use Cases
There is a wealth of ways businesses use voice broadcasting to cost-effectively generate leads, grow revenue, and improve customer service:Reminders and confirmations
Remind customers and patients of upcoming appointments, confirm or reschedule important deliveries before you send out your crew, and much more with interactive voice notifications.Reorders and collections
Proactively solicit and process customer reorders or due payments without the need of a live agent.Promotions and discounts
Keep your leads and customers aware of your latest promotions and sales with personalized voice notifications.Alerts
Ensure customers are always aware of important changes to their accounts or advise employees or community members of big news or emergency warnings.Fundraising
Deliver your political, charity, or other fundraising voice messages to a large audience and process donations over the phone with interactive voice notifications.Recalls
Keep customers in the loop on important product recalls.Phone surveys
Gather valuable data on your customer base or measure their satisfaction with your products, services, or support with interactive voice notifications.