Customers want real-time clarification and confirmation when they make important choices, purchases, or decisions. They want to speak with someone while browsing your website to answer a quick question before they commit. And at that point they do not want to call your 1-800 number and then have to start all over again. Your business, therefore, needs a way to offer crucial real-time help to customers while they are on your site.
Adfruits ClickToCall is a simple yet powerful solution that can be quickly implemented on web pages to offer real-time voice assistance to online customers. The basic form of (Request-a-Call) technology currently in general use is just exactly what Request-a-Call sounds like: an end user enters her phone number through a web dialog box then our system calls both, the end user and the merchant or other respective third party, and connects the two together for an ordinary telephone conversation.
ClickToCall FeaturesCustom IVR
Have your IVR customized as per your requirements.24*7 technical support
Receive 24 X 7 hours customer support for any issues.Integration with VCC
Integration with Virtual Contact CenterEmail Notification
Get email notification for click to call service.Customize Report Subscription
Have the customized call reports.Real Time Custom IVR Phrase Management
Record OR Upload IVR phrases like Welcome message, music-on-hold, etc via portal as per your necessity.Business Hours
Set your own business hours. When off, customers can leave their voice messages.Toll Free
Toll Free for your customers and affordable for you3 Steps Process
Works in just 3 steps- Click, Connect and Talk.Easy to Integrate
Only 1 line of API Code So easy to IntegrateDetails & Reports
Get your customer Details and reports from web portal.
- Use as Wake-up and Appointment Reminder Service
- Increases your Customer's Satisfaction
- Easy to Use, Just Click and Submit Callback Number
- Increases your Visitor's Interaction
- Increases your Website's Responsiveness
- Helps You Easily Provide Live Online Help
- Unlimited Call Volumes, Transfers, Voicemails, etc.
- Loaded with Call Management Options
- Enhanced Security Features
- Powerful Add-on and Upgrades
- Integration with Web, Phone, Email, Fax, IVR, Voicemail.